The Social Security Administration says it has cut the time it takes to answer calls and reduced a backlog of disability ...

A study reveals that people exhibiting customer courtesy boost self-esteem and performance among workers, improving overall ...

The best customer service reps are empathetic, adaptable, and clear communicators—qualities every leader needs in uncertain ...

NHTSA’s latest safety notices feature rearview camera image errors, incorrectly routed compressed natural gas fuel line, and ...

Nissan is recalling more than 443,000 vehicles because of engine issues, according to the National Highway Traffic Safety ...

MPs have called for a new delivery scheme to be axed as residents already suffering poor service are left waiting up to two weeks to receive mail.