One of the biggest mistakes in SEO is cramming your target keyword into your content over and over again. It's an outdated ...

Companies are increasingly routing customers to chatbots. New research looks into whether customers prefer human or chatbots ...

Rockhampton Customer Service Centre has relocated to a temporary site at the same address while the main building is refurbished. The temporary centre is located behind the main building and is ...

The customer service troubles came after the SSA announced plans in late February for a “massive” restructuring of its operations, including a workforce reduction target of 12 percent — from 57,000 to ...

Ridesharing is becoming increasingly common, and companies like Waymo and Tesla are advancing the service by integrating ...

Maroochydore Transport and Main Roads Customer Service Centre Services offered at this location driver licensing boat licensing photo identification cards registration of vehicles and vessels industry ...

Crises are inevitable, whether due to cyber-attacks, power outages or something else unexpected. To me, building resilience ...

Brighton and Hove City Council moved its customer service teams out of the two town halls and into the Jubilee Library, Hove Library and three family hubs last month. But union official Diana ...