Why traditional keyword research is failing and how to fix it with search intent
High-volume keywords don’t guarantee success. Learn how Google prioritizes intent and what you can do to optimize for it.
Hang Up Your Age-Old Stereotypes: Gen-Z Is On The Phone For Customer Service Needs
For organizations looking to integrate AI-powered voice assistants, some key questions must be answered to ensure success.
Money Talks News on MSN3d
How to Get What You Want Every Time Talking to Customer Service
Learn how to navigate customer service interactions with ease, using proven techniques that foster positive outcomes and build strong relationships.
4 Lessons From the Worst and Best Customer Service
Getting customer service right is not just about finding solutions—it’s about learning from what others get wrong.
USA Today23d
Which companies have the best customer service? Amazon, Shein, Costco among top-rated brands
Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...
Which companies have the best customer service? Amazon, Shein, Costco among top-rated brands
A study by Plant-A Insights in partnership with USA TODAY analyzed which companies offer the best customer service.
Wall Street Journal27d
Banks Scrimped on Customer Interest. Now They’re Paying for It.
Wall Street is starting to pay the price for the stingy interest rates it gave some customers for their cash.