Here are Salesforce's three best practice recommendations for every organization integrating AI into their service approach.

practical driver testing for all licence classes (including motorcycles) pre-registration inspections for trailers, caravans and large vehicles (over 4.5 tonnes gross vehicle mass) Bundamba Customer ...

Rockhampton Customer Service Centre has relocated to a temporary site at the same address while the main building is refurbished. The temporary centre is located behind the main building and is ...

The customer service troubles came after the SSA announced plans in late February for a “massive” restructuring of its operations, including a workforce reduction target of 12 percent — from 57,000 to ...

Is your state's rideshare service making you impatient? See the top 10 states where users are most fed up with Uber and ...

How to Increase Sales Through Customer Service. Excellent customer service can result in repeat business and word-of-mouth referrals. A 2011 American Express survey found that 70 percent of ...

Rochester, N.Y. — Rochester Gas & Electric and New York State Electric & Gas are among the utilities fined by the state for failing to meet at least one of their customer service metrics in 2024 ...

ROCHESTER, N.Y. (WROC) — The New York State Public Service Commission announced Thursday that RG&E and NYSEG failed to meet 2024 customer service standards, resulting in a combined $20 million in ...