Social Security’s acting commissioner recently said out loud what many beneficiaries are thinking these days – the agency’s ...

With less than a week to go before a deadline that the Social Security Administration set to end phone support for certain ...

Best Fares Now is a reputable travel booking platform that partners with providers JetBlue Customer Service for Flights ...

How to Get Help Quickly and Efficiently Amtrak is the leading passenger rail service in the United States, providing reliable ...

AI is helping to supercharge the connection between businesses and customers, but certain steps are necessary to optimize CSM solutions.

Set SMART goals with your customers to get a sense of their objectives and make sure the goods or services you’re offering ...

Zomato has laid off 600 customer support associates after just one year, following the introduction of AI-driven customer ...

Scammers are creating fake customer service accounts on social media to steal personal information, warns the Better Business Bureau.

Sky, which is owned by US media giant Comcast, plans to close three of its 10 call centres, located in central Leeds, Sheffield, and Stockport. Some roles will also be affected at Sky’s call centre ...

Zomato has laid off 600 customer support associates while automating its customer service with AI platform 'Nugget'. The layoffs, affecting employees ...

Info-Tech Research Group has unveiled its list of the top ten software solutions offering the best vendor support in 2024.