Business Process Management (BPM) is used in this article to explain the implementation of a know your customer process in the cloud servers.This assists in the identification of individuals working ...

You can’t fix the system alone, but you can push back. Here are six ways to respond when you’re stuck in sludge. If it’s a ...

The agency, which provides benefits to roughly 70 million people, said late Monday it reduced the average speed of answering a call on its 800-number to 13 minutes, a 35% reduction compared to this ...