"Standalone AI products are simply extending legacy ticket-based customer service tools to make customers feel even more ...

I had the chance to talk to Dan Roche, CMO at Workbooks, about how AI is currently being applied to CRM and which business ...

Four industry experts from ECI will share proven strategies, success stories, best practices, and new ideas for residential construction businesses to increase profitability, leverage AI and tech ...

We believe Pegasystems is well established in the business process management software niche and further benefits from related customer relationship management applications. We expect the firm to ...

By embedding CRM functionality into the new Microsoft Outlook, Avid CRM allows businesses to create an all-in-one tool that combines communication, organization, and relationship management in a ...

We recently published a list of the 12 Best Long-Term Growth Stocks to Buy Now. In this article, we are going to take a look at where Salesforce, Inc.

Getting to know each customer’s story helps you serve them better. If you know (through purchase history and feedback) that ...

Sales teams often struggle with streamlining their efforts to enhance productivity and close more deals. With the advancement of CRM technology, integrating ...

We recently published a list of Jim Cramer Discusses These 11 Stocks & President Trump’s Sovereign Wealth Fund. In this ...