AI is helping to supercharge the connection between businesses and customers, but certain steps are necessary to optimize CSM solutions.

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North Star is committed to involving its staff in generating ideas for how technology can be used to boost efficiency and improve customer service, and the idea for the robot barista came from an ...

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A possible reassignment of the charitable games comes as 15 bills in the Legislature seek to either alter or abolish the ...

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You are all invited to support M.I. Lewis Social Service Center while enjoying a fun evening of bingo. The agency will host a Bingo Night from 6 p.m. to 9 p.m. April 25 at Dickinson Hall and Event ...

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