Zendesk’s new Resolution Platform puts customer-centric outcomes first with AI agents, real-time insights, and a smarter ...

Wix and other web hosting providers are using AI to make website design easier and Zoom, Verizon and JotForm are rolling out ...

Career.io is for the professional who wants full-service support in their job search—from sourcing career advice to using a cover letter builder and even hiring professional resume writers to ...

Many people choose a credit card for its great rewards program or signup bonus. But what they often forget to consider is its customer service. By opting for credit cards with the best customer ...

Photo: Moses Kemibaro. University degree in a social science or business-related field. Relevant experience in a call centre and/or customer service. Bachelor’s degree in a business-related field. One ...