By embedding CRM functionality into the new Microsoft Outlook, Avid CRM allows businesses to create an all-in-one tool that combines communication, organization, and relationship management in a ...

Kodiak Hub will bring its procurement technology to the United States with $6 million in funding from Oxx in tow.

The development and rollout of RaceTrac's next-gen mobile app is an example of the two departments working together.

Abstract: Customer Relationship Management (CRM) systems, widely used in enterprises, have evolved into Software-as-a-Service (SaaS) platforms. With the advent of Customer Data Platforms (CDP), these ...

The first step in improving customer experience is understanding what your customers truly want. This means going beyond ...

Pipedrive helps salespeople manage and automate the sales process so that they can focus on leads and strategy. With this new ...

A pioneering study by Anirudh Sharma Peri, a technology researcher and customer service specialist in the United States, ...

Big data is changing the game, and data analytics companies are shaping the future of business intelligence. Amid this ...

Customer relationship management (CRM) doesn't have to be costly and complicated. Start with the best small business CRM software we've tested.

RSoft, a leader in AI-powered technology solutions, is thrilled to announce the launch of RSoft Salez Robot, an innovative AI-based Customer Relationship Management (CRM) platform tailored ...

a customer relationship management platform for businesses. This story was updated because an earlier version included an inaccuracy. Are you on the list? Claim your award here and learn how we ...