Customer relationship management (CRM) doesn't have to be costly and complicated. Start with the best small business CRM software we've tested.

Gorgias’s version of templates, called Macros, includes variables that automatically populate each customer’s unique information (like names, order numbers, shipping information, and more). This means ...

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But as your audience grows, so does the number of customer queries, complaints, and sales leads, and it can be overwhelming. At this point, most businesses will invest in a CRM system to help them log ...