Q2 2025 Financial Highlights (3 Months Ended December 31, 2024): Revenue was $4.5 million compared to $4.8 million in the same quarter of the previous fiscal year and an 8 percent improvement compared ...

Aquant’s 2025 Field Service Benchmark Report highlights key findings on the metrics essential for service success, including a new analysis of Avoidable Dispatch Rates for service technicians. By ...

To drive sustainable growth, brands must shift from isolated transactions to lasting customer relationships. This requires a ...

"Our collaboration with GOCare and TruVista enhances the customer experience," said Jason Malmquist, Executive Vice President ...

This resource revises the relationship between force, energy and mass and within the topic there are three key concepts: To determine if this resource will benefit you, start by answering the ...

That made me think about how crucial relationships are in helping us reflect on our self-worth and on the fact that many of us only ever received indirect training on how to be in well-functioning ...

and collecting customer feedback. Managers can then identify areas for improvement and use that data to increase efficiency and also improve the experience for agents as well as customers. Different ...

a customer relationship management platform for businesses. This story was updated because an earlier version included an inaccuracy. Are you on the list? Claim your award here and learn how we ...

In one of its most blistering criticisms of the tax authority’s customer service record, the committee said: “HMRC’s treatment of taxpayers has damaged trust in the tax system.” Slamming the ...

To coincide with Coldplay’s latest project, the band collaborated with Microsoft to produce an AI-powered experience that lets fans interact with their new album in a unique and personal way.