Synaptic Era will use a $5 million seed round to better position its health care and government AI agents and chatbots.

EY Studio+ combines 37 specialist acquisitions with organically grown EY businesses Comprised of design, sales, marketing, and customer experience technology expertise from EY-acquired agencies ...

AI Agents Will Transform Customer Relationships, for Better or Worse Fused with messaging apps, bots promise a new era of personalized communication, if businesses and customers can handle the ...

Mediacom Communications and CSG Usher in the Next Era of Customer Retention, Celebrating Nearly 30 Years Together Provided by Business Wire May 6, 2025, 12:30:00 PM ...

Or, get the facts on the CSG Experience to Value™ framework and how it can help drive profitability by building loyal B2B and B2C customer relationships. About CSG ...

Societal and environmental values increasingly impact customer segmentation and brand loyalty. In the 2002 film "Minority Report," the lead character, played by Tom Cruise, undergoes an eye ...

The Power of Real-Time Communication In an era where information is at our fingertips, customers expect updates in real time. Field service apps meet this expectation by providing live updates on ...

Front is committed to helping its customers integrate these new AI capabilities to fit their business needs and strengthen customer relationships. It’s easy to think of AI as merely a bot that ...

But as the Apple relationship shows, service is becoming more about getting into the little crevasses between break and fix. Salesforce’s recent press release notes more than 2 billion Apple devices ...

Customer experience is one of the most important aspects of creating a leading business, if not the most important. Jeff Bezos infamously built the largest and most successful company on the ...

Early on in our planning, we selected a theme that we believed would resonate throughout the year and beyond: The Next Era. From a sweeping new agenda at the SEC to the continued explosion of retail ...