The Robust Design method, also called the Taguchi Method, pioneered by Dr. Genichi Taguchi, greatly improves engineering productivity. By consciously considering the noise factors (environmental ...

Zebra has a global manufacturing and selling footprint and previously faced risk from its reliance on Chinese manufacturing. However, Zebra has alleviated this pressure in recent years and now has ...

Kulkarni has more contributions towards industry knowledge that have been achieved through technical experience.

including contact center solutions, CRMs, ticketing systems, live chat software, and self-service tools. Here are some common examples of customer services software: ...

The third big group of structured data besides products and transactions is customer data. The Customer Management Framework (CMF) for Pimcore adds new functionality for customer data management, ...

Eighty-three percent of consumers feel more loyal to brands with quicker and better complaint resolutions, based on a study by global customer engagement software company Khoros, while 68% of ...