Preparing for the 2030 Contact CenterAI is revolutionizing contact centers, enabling businesses to offer highly personalized and efficient customer experiences. To stay competitive, companies must ...

Deere has a very strong balance sheet with industrial net/debt EBITDA of approximately 0.2 times and strong credit ratings. The company is highly cash generative and remains a “dividend aristocrat,” ...

The DER Participation Model significantly increases the value of a customer’s distributed energy resources. If a megawatt enrolled in New York City’s SCR Program instead enrolls in the DER ...

Artificial intelligence may be threatening the existence of the traditional Software-as-a-Service model, forcing even ...

Mapping care management needs by defining patient populations and then stratifying them according to risk and their needs can help to spur the transformation of a siloed health care system into an ...

Explore the four types of innovation – disruptive, incremental, architectural, and radical – and how they solve business ...

sbank has significantly expanded its private banking capabilities by leveraging both physical branch transformations and ...

CICC Wealth Management continued to strengthen its leading position in the industry in 2024, achieving steady growth through ...

Parshv Gala professional uniqueness stems from an MS in Information Technology from the School of Computer Science at ...

Birinj Global Foods (BGF), a leading name in the food industry with its house of brands “Waah Biryani”, “Jagri Tea”, “Zen ...

Suhasan brings more than 10 years of B2C digital product and program management expertise specializing in customer experience ...

EY India has developed a customised, fine-tuned LLM tailored for BFSI applications. This AI-powered solution promises ...