A strong compliance culture doesn't just prevent risk; it strengthens the very foundation of customer trust that every successful CRM strategy depends on.

We’ve been aiming customer marketing at the wrong target. Most teams treat it as an advocacy program—a place to collect case ...

In the past few years, the pace of AI development has accelerated dramatically, and organizations are racing to adopt these ...

CGI is a global IT-services company with an outsize exposure to governments. Compared with private-sector customers, which make IT spending decisions based on the prevailing macro sentiment, ...

Customer advisory boards can transform B2B account-based marketing by improving customer insights, aligning Sales and ...

As retailers race to tailor every interaction, the need for a modern, adaptive customer identity and access management (CIAM) ...

New Delhi: Blinkit is under scrutiny after a woman posted CCTV footage alleging a delivery agent touched her inappropriately while handing over a parcel. The video, shared on X, quickly went viral and ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty Amazon is one of the world's largest retailers, which means it has perfected the process of quickly ...

This story was originally published on CX Dive. To receive daily news and insights, subscribe to our free daily CX Dive newsletter. The customer experience practice is facing fresh headwinds and ...

ATLANTA, Sept. 30, 2025 (GLOBE NEWSWIRE) -- Clip Money Inc. (TSX-V: CLIP) (OTCQB: CLPMF) (“Clip Money” or the “Company”), operator of North America's only multi-bank cash deposit system for businesses ...

When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...