Both the homegrown carriers are looking to scale up their loyalty programmes to get more people to fly instead of looking to ...

A tier system can make or break your loyalty program. At first glance, they might seem effortlessly manageable, maybe even a fun task to work on: Come up with a few cool names, set a point threshold, ...

Wendy's has upped its digital game at a time when McDonald's status as digital transformation leader has stalled.

A big chain may have lower prices, but it can’t replicate the relationships that small businesses like yours are able to build with their customers. Plus, a well-structured closed-loop card program ...

Restaurant Brands International appears to be taking adequate steps to meet the changing demands of its customers, investing in store reimaging, loyalty programs, and digital ordering to shore up its ...

With so many loyalty programs available, it can be challenging to determine which ones truly add value. That's why Newsweek ...

As dine-in traffic continues to wane, QSRs are prioritizing their digital platforms and delivery services to sustain customer ...

British Airways is reversing planned catering cuts and refining its new loyalty program, British Airways Club. The airline will restore full meal service and adjust tier points to address customer ...

The chain aims to reach its goal of 250 million 90-day active MyMcDonald’s Rewards users and $45 billion in annual systemwide sales by 2027.

The fundamentals of the restaurant industry are strong, and operators are cautiously optimistic about the year ahead, ...

Nanonation and Factor4 have announced a groundbreaking partnership aimed at transforming how restaurants engage with their ...