Companies need to translate plastic commitments into action, by looking at their plastic waste lifecycle journey and exploring where in the wider circular materials system they can make the most ...

As McKinsey highlights a significant shift in how artificial intelligence will be used in the future, Verizon Communications Inc. VZ launched AI Connect during its fourth quarter conference call ...

These are examples of customer pain points that crop up along the buyer’s journey—from when a shopper first interacts with your brand to when they finally use it. Read on to learn about the types of ...

Unlike any previous technological innovation, AI sets cross-industry challenges that go beyond the technological customary integration journey ... companies point to building cross-functional ...

Brands should map out these emotional touch points across the entire customer journey and use a combination of qualitative and quantitative methods to track customer sentiment: To effectively manage ...

From Coke, Dettol and ITC, to Blinkit and Relaxo, brands from diverse categories are lining up at the Maha Kumbh Mela, establishing their presence in a variety of ways to consumer recall by catering ...

Through hands-on training, these entrepreneurs have gained the tools and insights to streamline operations, improve customer ... was a turning point in her business journey. Specialising in ...

With that result in mind, Arsenal knew they needed all three points to keep pace in the title race ... We trust in ourselves, and we have to keep going and improving – it is a long journey to go. We ...

With returns siphoning off a staggering $743 billion from retailers’ bottom lines in 2023, it’s clear that the industry’s approach needs an overhaul. But instead of leaning on rigid policies that risk ...