Product managers play a crucial role in setting up "feedback loops" that make AI agents better at their tasks, said Microsoft ...

It’s long been known that excellent customer service is critical for companies’ bottom lines, and the numbers continue to support that. Research from The Harvard Business Review found that customers ...

We consider ourselves trusted partners in our customers' legal tech journeys, and this recognition is a testament to the ...

The global order management market is experiencing unprecedented growth, driven by the increasing complexity of B2B and B2B2C ...

Sectigo also received high regards from end users, as demonstrated by the seven badges awarded in the G2 Spring 2025 Reports. Notably, for the eighth consecutive quarter, Sectigo earned leader status ...

An exclusive interview with Pfizer’s Wayne Simmons on reshaping customer experience by listening to those interacting with ...

The chargeback process was originally designed over 50 years ago to protect consumers, but as e-commerce merchants will tell ...

When the customer environment is connected to the internet ... Rainbond provides an out-of-the-box platform that supports the full lifecycle management of applications, including development, ...

Dynamic Lifecycle Innovations, Inc., ITAD Summit’s 2024 ITAD ... further solidifies the company’s ability to meet the ever-growing demand for secure, sustainable IT asset management services in the ...