News

Goldman Sachs maintains Buy rating on ServiceNow, lowers price target to $1,050. ServiceNow has underperformed due to sub-20% fiscal 2025 guidance and tariff volatility.
“We’re going to put our partners at the forefront of that journey,” she said. ServiceNow also discussed the company’s new customer excellence group that repositions resources to show how ...
ServiceNow has acquired Logik.ai to enhance its AI-powered CRM capabilities and streamline sales and order management.
Logik.ai’s technology will accelerate ServiceNow’s CRM footprint and momentum in Sales and Order Management SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the AI platform for business ...
The company’s suite of solutions now includes enterprise-grade VoiceAI agents, real-time agent assist tools, AutoQA for quality monitoring, agent coaching and business insights.
ServiceNow's Telecommunications ... AIOps offerings and marks a milestone in the company's journey to support service management and customer care. The integration with ServiceNow signifies ...
For example, in a recent interview with my company’s newsletter, Brian Solis, head of global innovation at ServiceNow ... understand their role in the customer journey is key to becoming ...
The partnership offers a comprehensive vertical solutions stack that covers every aspect of a broadband CSP's journey ... solution built on ServiceNow® Technology, Media and Telecommunications (TMT) ...
Going into 2025, customers’ experience continues to rise, with their experience getting worse in certain areas. Singaporean ...
ServiceNow began with IT service management, expanded within the IT function, and more recently directed its workflow automation logic to functional areas beyond IT, notably customer service ...
will seamlessly connect with ServiceNow’s Customer Service Management and Sales and Order Management solutions to streamline complex selling processes and unlock more efficient self-service ...