Embedded in the CARE pillar of our strategic plan, we aim to become number one in customer satisfaction for our products and ...

Benzinga tracks 150 analyst firms and reports on their stock expectations. Analysts typically arrive at their conclusions by ...

We recently published a list of Top 9 AI Stocks Making Waves Today. In this article, we are going to take a look at where ...

We recently published a list of 10 Best Stocks to Buy and Hold For 2 Years. In this article, we are going to take a look at ...

Microsoft Chief Partner Officer and CVP Nicole Dezen talks company’s 50th anniversary, AI, Copilot, security and more.

Organisations that seize the opportunity to innovate will not only stay ahead of the curve but will also set new benchmarks ...

Cognizant (NASDAQ: CTSH) and ServiceNow (NYSE: NOW) have launched an AI-powered dispute resolution solution for mid-sized banks in North America. This BPaaS offering leverages generative AI, ...

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Indian consumers spent over 15 billion hours on hold last year despite the increasing use of AI chatbots in customer service.

New Delhi, Mar 25 (PTI) Despite AI agents and chatbots increasingly becoming a part and parcel of customer service, they have yet to significantly reduce customer service wait times, with a report ...