Telecel Ghana has been recognised for its exceptional commitment to customer service, earning the coveted Customer Service Leader in the Ghanaian Telecommunication Sector honour in the 7th Ghana ...

Technology is transforming the job market, creating high-demand roles in AI, automation, cybersecurity and renewable energy, ...

The service department at the Black Diamond Harley-Davidson earned a prestigious Gold Premier Service Award recently.

It’s often said that accounting is the language of business—and that language is typically numbers and data. But for some ...

Square is a leader in the credit card payment app space, offering a seamless blend of hardware, software, and payment ...

AI agents set to transform CX for brands and customersIssued by DecisioneeringJohannesburg, 14 Feb 2025Visit our press officeAI transforms the customer experience. (Image: Supplied) Smarter, more ...

AI in digital marketing transforms customer interactions and business model development as well as automation workflow management.

Through my work with large-scale sales organizations, I've identified several critical shifts that characterize the most successful modern customer engagement strategies. And, more importantly, I've ...

We are raising our fair value estimate to $43.50 from $42.50 after Vontier reported fourth-quarter results. For 2025 management anticipates full-year core sales growth of 1% to 3.5% and adjusted ...

American said that Heather Garboden's experience in revenue management and finance give her an understanding of what will be good for the health of the airline, as she oversees its newly created ...

CSP talks with convenience-store experts on maintaining ‘an organized, well thought-out merchandising customer experience’ ...

Sprout Social Influencer Marketing revolutionizes how brands discover, activate and scale influencer partnerships CHICAGO, Feb. 13, 2025 (GLOBE NEWSWIRE) -- Today, Sprout Social (Nasdaq: SPT), ...