The big-box retailer is trying to win back shoppers who have complained about sloppier stores, out-of-stock items and longer checkout lines.
FEDERAL WAY, Wash. — A man could face assault charges for an altercation between himself and a Federal Way Pizza Hut employee that was caught on camera. Police responded to the restaurant on the ...
DETROIT – A city of Detroit Office of Inspector General report found that two Detroit Department of Transportation employees engaged in inappropriate romantic conduct on duty, abandoned a running bus, ...
DETROIT – A city of Detroit Office of Inspector General report found that two Detroit Department of Transportation employees engaged in inappropriate romantic conduct on duty, abandoned a running bus, ...
Suppose a sales manager at a car dealership presents their month-end report — overall volume is average, but gross profit per unit is down, and CSI scores have dropped by three points. The blame is ...
Organizational Customer Orientation (OCO) refers to an organization’s continuous and proactive disposition that puts the interests of customers first. Extant studies have explored the relationship ...
The Human Experience combines customer and employee experiences into a new framework for delivering satisfaction at scale. Today’s customer experience (CX) value gap is real and Forsta’s research ...
A customer at a Michigan McDonald's who was captured on camera throwing coffee at an employee was later identified by police, law enforcement said. The Buena Vista Police Department shared video on ...
An irate customer who threw a cup of scalding hot coffee at a McDonald's employee at a location in Saginaw, Michigan, was so well-known in her community that police received over 100 tips identifying ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results