Internal customer support platforms are moving from platforms like email ticketing systems and chat to channels like Slack, ...

In a CNBC interview, Clement Delangue, CEO of Hugging Face, discussed some important developments in the AI industry and ...

We explain everything you need to know to effectively complain to BT It is can be a frustrating experience to reach BT with a customer complaint ... On X, you can contact @bt_uk – copy ...

The importance of good customer service can’t be overstated. Ninety-four percent of customers say that a positive experience made them more likely to purchase again, while 82 percent would recommend a ...

Customer Contact Week (CCW) 2025 will take place from January 27-29, 2025, at the JW Marriott Bonnet Creek in Orlando, Fla. This event offers customer contact and CX professionals the opportunity ...

Gorgias’s version of templates ... adapt to each customer’s style after the initial contact. After all, annoyed visitors likely won’t respond well to humor or light-hearted conversation. Also, could ...

America’s Best Customer Service 2025 highlights companies that excel in delivering the best ... within the last three years. The final list of top performers excludes some companies that were ...

On Twitter, you can contact @virginmedia – copy @MoneyTelegraph ... It will investigate customer complaints and its decision is binding, so Virgin Media would have to pay up if it found in ...

At the Microsoft Excel World Championship in Las Vegas, there was stardust in the air as 12 finance guys vied to be crowned the world’s best spreadsheeter. transcript The event’s organizer ...

We list the best spreadsheet ... and while Excel still wins in the sheer number of chart types available, all the basics are here, with great templates for easy formatting. Adding shapes, images ...