In today's competitive market, every business aims to achieve 100% consumer satisfaction to establish itself as a trusted ...

Churn is not the result of a single catastrophic event. It is the culmination of a series of frustrating, value-draining ...

The chargeback process was originally designed over 50 years ago to protect consumers, but as e-commerce merchants will tell ...

Are we solving problems fast and treating customers with respect? Technology: Are systems and automation delivering fair ...

Despite AI agents and chatbots increasingly becoming a part and parcel of customer service, they have yet to significantly ...

Learn how to submit a complaint, comment or compliment about a service, program or staff member, to the division or an office responsible for a City service. If you have followed the complaint process ...

However, the Iftar has courted controversy as the Tamil Nadu Sunnat Jamath has filed a complaint against Vijay for ‘insulting Muslims’ at the event. Explaining why they filed a complaint, Syed Ghouse ...

According to a report, the PCB has described the incident as a blatant disregard for Pakistan’s role as host and demanded an explanation and assurance against biased treatment. “A formal ...

FIRST ON FOX: A government accountability nonprofit is calling on the House to launch a probe into whether Rep. Alexandria Ocasio-Cortez, D-N.Y., misappropriated her taxpayer-funded member ...

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Due to the uncertainties associated with these so-called low-likelihood, high-impact ice sheet events, the IPCC had acknowledged those scenarios without assigning any probabilities of them ...

South Korean Police Prepare for 'Worst-Case Scenarios' Ahead of Yoon Impeachment Ruling By Ju-min Park SEOUL (Reuters) - Police will be out in force, and subway stations and at least one school ...