The 1 March 2025 edition of the ET Brand Equity digital cover features NS Satish, President of Haier India. Over its ...

ADIB Private Banking showcased once again its commitment to digital transformation and customer-centric innovation strategy ...

In any organization, the sales function faces several challenges, especially in a difficult macroeconomic environment, which provides headwinds.

Etsy, Inc. (NASDAQ: ETSY), which operates two-sided online marketplaces that connect millions of passionate and creative buyers and sellers around the world, today announced the appointment of Rafe ...

Industry leaders converge to explore technology-driven strategies for enhancing customer experiences BANGALORE, India, March ...

This strategic union creates a platform designed with customer-centricity to serve fleet operators of all sizes across North ...

Customer preferences must be the compass for innovation, and financial institutions must respond to changing needs and ...

A clean room is used for medical parts, and insert molding and precision products requiring tight tolerances and high-heat ...

Sachindra Salvi on GIC Housing Finance’s journey empowering homeownership across the country through technology, ...

AI Agents or Co-Pilots should be driving a proactive engagement strategy and anticipate user needs, provide contextual recommendations, and deliver hyper-personalised support across channels.

The Chancellor’s last budget has undoubtedly increased the cost of doing business, putting greater financial pressure on ...

Discover how prioritising customer-centricity can transform your business strategy and drive growth. Explore five essential ...