Embedded in the CARE pillar of our strategic plan, we aim to become number one in customer satisfaction for our products and ...

Intel CEO Lip-Bu Tan, speaking to a broad tech ecosystem on Monday at Intel Vision 2025, shared insight into his approach to ...

Customer satisfaction levels in the UK have plummeted to their lowest since 2010, despite heavy investments in experience trends. Your company might be making the same mistakes that get pricey, ...

CitizenShipper has already facilitated over 135,000 successful pet shipments (approaching the 150,000 milestone), backed by ...

Those who are willing to adapt and embrace a value-based approach (VBA) will shift from a product-centric to a customer-centric ... task of selecting a Medicare plan. Instead of simply presenting ...

Cascade Hotel on the Country Club Plaza has taken operations of its food hall in house following last year’s closing of Strang Hall Collectives. David Hudnall [email protected] A lot of hotels ...

Pangilinan-led Manila Electric Company (Meralco) is on a mission to redefine the power distribution and generation landscape through exceptional growth and unwavering commitment to service excellence, ...

To foster a shift to becoming more customer-centric, companies must prioritize a proactive approach, meeting their customers where they are. They must listen, analyze and anticipate customers ...

Construction is behind schedule on the El Torreon building ,which developers intend to renovate back into a music venue. David Hudnall [email protected] Back in the summer of 2023, the local ...

Our EPIC Values – Entrepreneurship, Professionalism, Innovation and Customer Centricity serve as the bedrock of our approach. They inspire us to think creatively, act with professionalism, and work ...

Driven by a commitment to operational excellence and customer-centric innovation, both companies are working together to transform du's contact center operations, addressing challenges such as ...