Embedded in the CARE pillar of our strategic plan, we aim to become number one in customer satisfaction for our products and ...

Staff at Sky’s customer service centre in Stockport are “struggling to sleep” after the company announced it was considering ...

It’s long been known that excellent customer service is critical for companies’ bottom lines, and the numbers continue to support that. Research from The Harvard Business Review found that customers ...

Lloyd Land Rover Carlisle was named 'Retailer of the Year' at the annual JLR awards, held at Fairmont Windsor Park ...

Vijay Kumar from Bhopal lost Rs 82,000 and his wife Rs 77,000 after calling a fake customer care number on Google. Police are ...

AI is helping to supercharge the connection between businesses and customers, but certain steps are necessary to optimize CSM solutions.