Scott Wilder shares how customer-centric innovation reshapes digital self-serve, blending empathy, trust, and smarter support ...

The bank has urged customers ... with phone call fraud and ensure all staff who manage their accounts are aware of the risks of giving away information or downloading software,” the bank said.

Mobile phone customers are urged to be wary of a stark rise in five types of scam calls. Network provider O2’s new AI protection service has flagged more than 50 million fraudulent calls per ...

(WFLA) — It was March 2021 when emails and phone calls started pouring into Better Call Behnken about abandoned ... argued he intentionally spent customers’ money on a lavish lifestyle.

Arizona-based Western Alliance Bank is notifying nearly 22,000 customers their personal information was stolen in October after a third-party vendor's secure file transfer software was breached.

But between a good customer relationship management (CRM) software and the actual calling platform ... In this pop-up, you can click-to-call, log calls, and take notes. The pop-up system also lets you ...