Weinstein: Look for objective and subjective measures. Subjectively, staff will feel more prepared and satisfied. Objectively, track staff retention, client retention, reduced waste, and profitability ...

Google's new tool helps you design, manage, and share AI agents both in Workspace and with select third-party apps - no coding required.

Google's new tool will help you design, manage, and share AI agents both in Workspace and with certain third-party apps—no coding required.

NEW YORK CITY – Starbucks is set to pay $35 million to 15,000 employees in New York City following cuts to schedules and hours, according to an official document. The company will also pay $3.4 ...

In an industry where first impressions matter and operational precision keeps customers coming back, how we train our newest team members can make or break service outcomes. Yet, too often onboarding ...