The Hopelands Concert Series will be held Mondays through June 30. The Whiskey Business Band will perform at 6:30 p.m. April ...

Welcome to Waiver Wire Watch, where I review my favorite waiver wire adds and drops for each week of the MLB season. The ...

Expedia Customer Service is here 1-855-635-7012 to help with bookings, cancellations, refunds, and more. Whether you n ...

The active shooting occurred on the day of the "United Against Hate" event that sheds a light on 21-year-old Maura Binkley, a ...

Call centers often evoke images of robotic voices and scripted responses, leading to a perception of impersonal, transactional interactions.

Cape Town’s booming call centre industry is set for another big boost with the launch of a brand new facility.

The ARTx3 Campus, which comprises The Arts & Science Center for Southeast Arkansas, The ARTSpace on Main and ART WORKS on ...

Aqua, a division of Essential Utilities, is hiring customer service representatives for its call center in Cary.

The CyberGuy explains why healthcare organizations are vulnerable to hackers after there have been a half dozen data breaches ...

Close the loop with care. Deborah Bearden trains associates to respond meaningfully to customer feedback—no generic templates ...