CRM magazine presents its seventh annual rundown of the leading companies and hottest trends in customer relationship management.

It’s long been known that excellent customer service is critical for companies’ bottom lines, and the numbers continue to support that. Research from The Harvard Business Review found that customers ...

• Failure To Keep Up With Innovation: Companies that fail to continuously keep pace with technology advancements will have outdated tech stacks in a matter of years. Accumulating legacy technology ...

The future of law isn’t just about better motions or airtight arguments—it’s about building systems, empowering people, and enabling your law ...

Jefferies analyst Brent Thill maintained a Buy rating on Salesforce (CRM – Research Report) today and set a price target of $375.00. The ...

First, let’s start by taking a look at some of the common pitfalls when it comes to the primary communication methods used by ...

From the basics to buzzwords to game-changers, this glossary of terms will help you speak the language of AI and stay ahead ...

The evolution of Latin America’s venture capital scene provides founders opportunities ripe for the taking, writes Leadsales' ...

Paper by Lorenzo Casullo[1] and Erlend Sundsdal Hansen.[2] 1. Introduction: Cleantech investment is slowed by high perceived ...