The best CRM software for small businesses combines affordability, scalability, and customer management. These are ZDNET's ...

Respondents were asked to identify the top drivers by influence on the supply chain in the next three to five years. Not surprisingly, artificial intelligence came out on top, named by 74% of ...

When considering customer success software, a smooth and effective implementation is crucial. Here is how to achieve optimal ...

Technology is no longer a niche. It spans virtually every industry from retail to healthcare to finance. As a result, a new ...

Simpplr has made two significant announcements that have evolved its EX Unification Platform. Already a leader in the 2024 ...

Advancements in ServiceNow data solutions break down barriers among data sources for more connected AI agents ...

Customer success and account management strategies help organizations grow in different ways. Customer success focuses on loyalty, while account management focuses on revenue. Continue Reading ...

Business intelligence (BI) software has become a necessity for organizations operating in a data-saturated world. With India's digital economy surging—expected ...

Salesforce, Inc. CRM has taken a sharp hit, sliding more than 15% over the past month. This drop significantly underperforms ...

Agentic AI systems, capable of taking actions without human intervention, have the potential to replace roles traditionally ...