A framework developed by studying the Health Equity Accelerator at Boston Medical Center can help healthcare organizations ...

From staffing to CRM integration, here’s how to run a high-performing call center that drives real business outcomes.

Marketing has transformed dramatically over the last decade. What once relied on print ads and billboards now demands agility, data fluency, and strategic digital execution. Yet despite all these ...

Management must implement one CRM application for all offices. The system should be web-based so information can be accessed at anytime. The excel spreadsheet is a tempting alternative. However ...

The principles that guide your personal decisions should extend to how you prioritize customer needs. I’ve found that ...

Creatio said it won’t charge separately for AI capabilities but will include all agents and features in the core platform.

When a crisis hits, how you communicate it can either preserve trust with consumers or deepen the damage—a clear strategy can ...

Join the event trusted by enterprise leaders for nearly two decades. VB Transform brings together the people building real enterprise AI strategy. Learn more Editor’s note: Carl will lead an ...

Option framework agreement with SERI establishes ownership- and revenue-sharing model for all NOX-E36 ophthalmic disease rights TME Pharma to lead commercial discussions for potential spin-out or ...

Peripheral blood cell detection is essential for diagnosing and monitoring hematologic disorders. However, existing methods typically focus on a limited number of cell types (usually 3 to 10), ...