I had the chance to talk to Dan Roche, CMO at Workbooks, about how AI is currently being applied to CRM and which business ...

I play around with browsers quite a bit, and very few have managed to tear me away from Google Chrome. While I still dabble with Floorp and use it significantly more than other browsers that I've used ...

By embedding CRM functionality into the new Microsoft Outlook, Avid CRM allows businesses to create an all-in-one tool that combines communication, organization, and relationship management in a ...

Getting to know each customer’s story helps you serve them better. If you know (through purchase history and feedback) that ...