A customer relationship management (CRM) database is a resource that contains all customer data that all departments within an organization can access. These data include customer information ...

In this article, we are going to take a look at where Salesforce, Inc. (CRM) stands against other AI ... Chinese writing proficiency”, to define its updates. According to the South China Morning ...

Now part of AI Agent Studio, Zeta's Agentic Workflows enable marketers to chain AI agents together to create fully customizable workflows.

We recently published a list of 11 AI Stocks Shaking Up Wall Street Today. In this article, we are going to take a look at ...

The free version of this CRM supports collaboration. Users can have one-on-one chats with each other or chat amongst themselves in groups and channels. It also allows high-definition video calls ...

Braze, a customer engagement platform provider, will acquire OfferFit, an artificial intelligence decisioning company, for $325 million.

What is lead scoring? Discover how it helps prioritize leads, improve sales efficiency, align teams, and boost conversions by ...

As competing vendors jockey for position in the market, trends emerge that will define CRMs for the next few years. One such trend is customers' tendency to prefer cloud-based CRM systems.

Artificial intelligence will create more jobs than it displaces, but today’s leaders and workforce must prepare.

Why Task Apps Continue to Evolve When you set out to build a task management app, it may seem like a straightforward process: create a tool that helps users tra ...

As businesses rely on multiple apps to manage their processes, integrating these apps effectively becomes essential for better management, simplified workflows and improved efficiency. If you are ...

Kyndryl is transforming banking with digital-first services, enhancing efficiency, customer experience, and innovation for ...