I had the chance to talk to Dan Roche, CMO at Workbooks, about how AI is currently being applied to CRM and which business challenges it may help solve in the future.

For small and midsize businesses, efficiency is more than just a goal—it’s a necessity. As companies handle increasing ...

What Is CRM Automation? A Complete Guide for Sales Teams Your email has been sent Discover how CRM automation can streamline your workflows and processes. Learn the benefits, features, and best ...

In an era where efficiency is synonymous with competitiveness, businesses are increasingly turning to technology to streamline their processes. Central to this technological uptake is the use of ...

Sales teams are always looking for ways to improve efficiency, close deals faster, and keep leads engaged. A Sales CRM system plays a vital role in managing customer interactions, tracking leads, and ...

SugarCRM's new CEO David Roberts on why he joined the company as CEO, why he describes himself as a mechanical strategist, and how the company will help their customers benefit the most from AI ...

In 2025, business growth seeks ways to develop its customer relationship management and the processes involved in it.