It’s often said that accounting is the language of business—and that language is typically numbers and data. But for some ...

By consolidating fragmented information into a single, unified view, organizations can enhance customer relationships, ...

It’s essential for a business to keep a close eye on changing technologies and user expectations so that its “digital front ...

Internal customer support platforms are moving from platforms like email ticketing systems and chat to channels like Slack, ...

"I told her that wouldn't be fair to other customers who followed the rules," the original poster wrote in their Reddit post.

JCPenney has launched a new B2B ecommerce site to better serve small businesses and non-profits that want to bulk order from ...

Consumer electronics, electrical equipment, and textiles and apparel are among the top categories of goods imported into the ...

Broadvoice’s CCaaS platform, GoContact, receives industry-leading Net Promoter Score® for customer loyalty and satisfaction.