Customer expectations have changed. Many brands claim to care about their customers, yet their actions often suggest ...

Since its asset swap with The Coca-Cola Company in 2010, Coca-Cola Europacific Partners has been transformed through a series of acquisitions from a US bottler to Coca-Cola's second-largest ...

From streamlining operations and enhancing customer relationships to driving growth and innovation, Kehinde Ogundare shares ...

A few small tweaks can mean much stronger relationships with remote employees or customers, says author Andrew Brodsky.

8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced the 8x8 Aftersale Assist ™ solution ...

2. GET CERTIFIED ON THE LATEST CYBER SAFETY MEASURES.

Cigna aims to improve customer relations while keeping a close eye on the bottom line. If it works, other insurers may be ...

TE Connectivity is a leader in the automotive connector and sensor market, enabling OEMs to build more advanced and efficient electric and autonomous vehicles. TE’s ongoing footprint consolidation ...

Shopify shares actionable small business tips from expert entrepreneurs, including how to find success in your marketing, ...

Industry veterans Tracey Solanas and Mohan Achar join as senior vice president of global sales and vice president of global ...

Brands are leveraging AI to empower salespeople with personalised playbooks, driving customer engagement and revenue growth. ETBrandEquity and Sharpsell.ai present an exclusive series, Seller ...