In interviews, including one with Bloomberg News, acting Social Security Commissioner Leland Dudek threatened to temporarily ...

Social Security's acting commissioner recently said out loud what many beneficiaries are thinking these days — the agency's ...

Singaporean customers especially demand for organisations to continue improving their customer service, with 85% saying they would switch to a competitor if they received slow or poor service.

Photo Illustration: WSJ The federal agency that administers Social Security benefits is facing a customer-service mess. The Social Security Administration is cutting staff, restricting what ...

The incident began when a Reddit user named BrokenToasterOven noticed that while swapping between a desktop, laptop, and a ...

BBB reminds consumers to use extra caution when publicly posting on social media to resolve an issue with a business. With impostor scams on the rise, fraudsters are creating fake customer support ...

Social media marketing uses social media and social networks—like Facebook, X (formerly Twitter), and Instagram—to market products and services ... and customer data. Social media marketing ...

CHARLOTTE, N.C. — The Better Business Bureau (BBB) is urging consumers to be vigilant about social media scams that are becoming increasingly sophisticated. Juliana O'Rork, a representative from ...

Robert F. Kennedy Jr., who is secretary of the U.S. Department of Health and Human Services, has said on social media that seed oils are bad and behind rising obesity among Americans. (Morry Gash ...

Chinese e-commerce apps DHgate and Taobao surge in U.S. downloads amid viral TikTok shopping hacks. Social media videos urg ...