PALO ALTO, Calif., Nov. 12, 2024 /PRNewswire-PRWeb/ -- Aragon Research, a leading technology research and advisory firm, today released The Aragon Research Globe™ for the Intelligent Contact Center ...

Outbound calls often require a different skill set from inbound calls. Speech analytics can help assess agent performance, ...

The overall speech analytics market analysis is determined to understand the profitable trends to gain a stronger foothold.

For instance, the company announced new innovations to its AI-powered RingCX, including a real-time AI-powered assistant for ...

Seamless tool integration: Agents autonomously select and access a range of tools ... With pre-integrated support for ...

The highly anticipated second season of “The Night Agent” has set its premiere date at Netflix. Season 2 of the action thriller series will drop in its entirety on Jan. 23, 2025 on the ...

The negotiation period will begin March 10, and free agents will be able to officially sign two days later on March 12. Sure, that's four months away, but we're getting an early start. NFL analyst ...

Gabriel Basso will return as Peter Sutherland in Netflix‘s The Night Agent for Season 2 on January 23. The 10 new episodes were shot primarily in New York City with additional filming done in ...

BALTIMORE (8) — q-Corbin Burnes, rhp; Daniel Coulombe, lhp; Eloy Jiménez, of; Brooks Kriske, rhp; James McCann, c; John Means, lhp; q-Anthony Santander, of; Austin ...

It's been more than 18 months since the first season of Netflix thriller The Night Agent debuted to impressive viewing numbers on the platform – and fans won't have to wait too much longer for ...

Other notable Vikings free agents: Aaron Jones, Byron Murphy Jr., Stephon Gilmore, Pat Jones II, Shaq Griffin, Jerry Tillery, Jonathan Bullard, Dalton Risner (and many others) ...

Netflix has a surprise hit on their hands with "The Night Agent", an action thriller created by Shawn Ryan ("The Shield"). Gabriel Basso stars as FBI Agent Peter Sutherland, who becomes embroiled ...