Amazon has seen an increase in North Korean IT workers attempting to get jobs at the tech giant, schemes motivated by ...

A woman said she and her children are beyond distraught after an Amazon driver was seen stealing their beloved pet cat from ...

A Los Angeles County woman says that her cat was stolen by an Amazon delivery driver who was dropping a package off at her ...

"I just want my cat back for myself and for my kids, especially. I have three little boys who love her. We want her back," ...

Holiday shopping scams surge as fake refund emails target distracted consumers during Black Friday and holiday seasons, ...

CPSC issues urgent Amazon recalls for power banks, children's tumblers, and tablets due to fire risks, choking hazards and ...

With this new collaboration, Zendesk continues its ongoing repositioning as a one-stop customer experience shop.

Along with featuring AI-using customers like Centrica and Priceline, Amazon Connect doubled down on its “Connect is AI” ...

Bluesky’s new Find Friends feature lets users securely match contacts to find friends on the network without exposing phone ...

Cochlear is starting to make use of the AI capabilities in its Amazon Connect contact centre platform, automating its ...

The U.S. Consumer Product Safety Commission (CPSC) posted recalls for 10 products on Nov. 26, all of which were sold at Walmart, Amazon or both retailers. The products, ranging from hair dryers and ...

The Consumer Product Safety Commission issued a series of warnings and recalls on kids' items just in time for Christmas ...