Discover what CRM reports are, their benefits, key features, and how they help businesses analyze customer data, sales, and performance efficiently.

AI is not a replacement for the human-driven skills that power successful sales strategies but rather an enhancement.

Salesforce partners with Singapore Airlines to enhance customer service through AI-driven solutions and Agentforce technology ...

Creatio unveiled a new CRM paradigm that puts a prompt entry box front and center, allowing the user to simply type in what they need.

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As firms seek to drive business development, client engagement and revenue growth, customer relationship management needs to ...

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Salesforce (CRM) is retreating 2.5% after the tech giant provided lower-than-expected 2025 revenue guidance and sparked worries about the outlook of its AI agent. CRM specializes in marketing ...