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Ride-hailing platform Lyft ties up with Anthropic for AI-powered customer care
(Reuters) - Lyft said on Thursday it has tied up with Amazon and Alphabet-backed startup Anthropic to roll out artificial ...
TechCrunch8d
Lyft’s new AI customer assistant is powered by Anthropic’s Claude
Lyft quietly incorporated Claude, Anthropic’s family of large language models, into its customer care AI assistant in late 2024 via Amazon Bedrock, according to Anthropic. It provides answers to ...
Reuters9d
Ride-hailing platform Lyft ties up with Anthropic for AI-powered customer care
through Amazon's Bedrock generative AI platform, which has helped reduce the average customer service resolution time by 87% and is resolving thousands of customer requests each day. While the use ...
The Hindu7d
Ride-hailing platform Lyft ties up with Anthropic for AI-powered customer care
Lyft said on Thursday it has tied up with Amazon and Alphabet-backed startup Anthropic to roll out artificial intelligence tools for the ride-hailing platform's customer care operations.