Augustin, a German board-certified psychiatrist/psychotherapist, is a professor at the Protestant University of Applied Sciences in Bochum, Germany. A Florida father ...

Artificial intelligence-driven chatbots are giving users problematic medical advice about half the time, according to a new study, highlighting the health risks of the technology that’s becoming ...

It’s estimated that more than half of all of U.S. teens are regularly using companion chatbots powered by large language models and generative artificial intelligence (AI) technology. The programs, ...

Emily Long is a freelance writer based in Salt Lake City. After graduating from Duke University, she spent several years reporting on the federal workforce for Government Executive, a publication of ...

The US Army is developing AI models trained on data from real missions, with the goal of deploying a chatbot specifically for soldiers. “We have all of these lessons learned from missions like the ...

“I hate AI customer service chatbots,” Carmen Smith of Campo, California, told CNBC. She’s not alone. Nearly one in five consumers who’ve used AI for customer service saw no benefit from the ...

The Hechinger Report covers one topic: education. Sign up for our newsletters to have stories delivered to your inbox. Consider becoming a member to support our nonprofit journalism. It’s easy to get ...

Harassing bots with “funny violence.” Confiding about a broken heart. Chatting with a block of cheese. Filling a void of loneliness. Quentin first downloaded a character chatbot when he was 13. He ...

To learn more about the CNBC CFO Council, visit cnbccouncils.com/cfo Many consumers say early experiences with customer support chatbots feel more like deflection ...

Artificial intelligence chatbots are so prone to flattering and validating their human users that they are giving bad advice that can damage relationships and reinforce harmful behaviors, according to ...

Choosing an AI chatbot used to be a simple technical preference. But after OpenAI partnered with the U.S. Defense Department following Anthropic’s clash with the Pentagon, some consumers began ...

Teachers already struggle to manage divisive classroom conversations. Artificial intelligence tools—notably the chatbots that students use—may make the problem worse. AI chatbots’ tendency to flatter ...