So we follow our Incident Management process to restore service quickly and our Post-Incident Review (PIR) Process to learn from failure and become more resilient.

Patient falls are the most frequently reported incident in most senior living and community based care settings, according to the Centers for Disease Control and Prevention.

Developers are key stakeholders in the business. It is no longer good enough for them to ship code and then be disconnected from the incident management process when things break.

Jeli.io has also expanded its innovative services to include large language models like ChatGPT – further empowering its incident response, analysis, and management capabilities.

With incident management, healthcare organizations can plan for every step of a crisis and have those steps readily available to help minimize confusion and speed up the response process.

Did you know the average cost of IT downtime is over $5,000 per minute? Despite this staggering figure, many organizations ...

Effective hotline incident management is one of the most important activities an organization can do to show their workforce that input is valued and issues of misconduct will be addressed. Strong ...

Transposit, the AI-powered incident management company, today announced new on-call capabilities in its industry-leading, end-to-end incident manageme ...

This article aims to increase the awareness of the incident management process and its importance. This includes describing a commonly used approach to incident management and pitfalls to address in ...

Having the right tool to manage incidents in your organization ensures operational resilience and customer success. These are the top 5 incident management solutions in 2023.