Owain is the CRM Editor at TechRadar. He spends his time getting hands on with CRM platforms, interviewing key players from across the industry, researching the CRM market, and attending industry ...

In 2025, business growth seeks ways to develop its customer relationship management and the processes involved in it.

Through my work with large-scale sales organizations, I've identified several critical shifts that characterize the most successful modern customer engagement strategies. And, more importantly, I've ...

By embedding CRM functionality into the new Microsoft Outlook, Avid CRM allows businesses to create an all-in-one tool that combines communication, organization, and relationship management in a ...

Pega AgentX is an agentic orchestration capability that transforms workflows built in Pega GenAI Blueprint into conversational agents that guide customers through processes.

GR8 Tech has launched a five-episode video series that demonstrates how its top-tier CRM can address key client challenges, ...

Request To Download Free Sample of This Strategic Report  @   This country research report on Vietnam Market Reports offers comprehensive insights into the market landscape, customer intelligence, and ...

Oracle today announced that it has been named a Leader in the 2024 Gartner® Magic Quadrant™ for CRM Customer Engagement Center for Oracle Fusion Cloud Service, part of Oracle Fusion Cloud Customer ...

According to 4.5-star Wedbush Securities analyst Dan Ives, the broader software industry is now set to benefit from the exploding use cases of ...

Darell Miller, Managing Director, APAC at Wealth Dynamix, joined the Hubbis Digital Dialogue on February 6 to examine the ...

Domaine, the world's largest Shopify design and development practice, is deepening its investment into commerce marketing and ...

Bhumika Group, a leading real estate developer, announced the appointment of Vikas Verma as the President of Sales and CRM.