Big data is changing the game, and data analytics companies are shaping the future of business intelligence. Amid this ...

In 2025, business growth seeks ways to develop its customer relationship management and the processes involved in it.

By embedding CRM functionality into the new Microsoft Outlook, Avid CRM allows businesses to create an all-in-one tool that combines communication, organization, and relationship management in a ...

The real challenge of CRM success isn't choosing the right system, but ensuring your team is trained and supported for ...

I had the chance to talk to Dan Roche, CMO at Workbooks, about how AI is currently being applied to CRM and which business ...

ServiceNow CMO Colin Fleming shares why the company is rebranding themselves as a CRM company in the midst of the rapid and significant impact agentic AI is having on the industry. And also shares a ...

We recently published a list of the 12 Best Long-Term Growth Stocks to Buy Now. In this article, we are going to take a look at where Salesforce, Inc.

The other day, Alice, one of my coworkers, called asking about Legal Assistance and what role a legal process outsourcing ...

Overlapping and legacy customer management systems lead to time-sucking busywork that could be better spent closing deals ...

Customer relationship management (CRM) systems assist companies with customer interactions while also managing customer data, and streamlining business processes. When properly utilized ...

Salesforce is expected to roll out the full version of its largely anticipated Agentforce 2.0 offering. Read why I remain ...

According to 4.5-star Wedbush Securities analyst Dan Ives, the broader software industry is now set to benefit from the exploding use cases of ...