The highest ideal of customer service is ease—not just a frictionless, personalized experience for customers themselves, but ...

Next-generation CRM solutions prioritise data security, ensuring customer trust and compliance while managing sensitive ...

Executives from Adobe, Microsoft, Netomi, Oracle, Pega, PROS, Salesforce, SAP, ServiceNow, SugarCRM, Verint and Zoho answer the question: What is CRM in 2026?

Aurasell is betting that AI-native, fully integrated CRM platforms can replace the fragmented go-to-market stacks that have ...

Salesforce’s integration of Informatica into Data 360 aims to give AI agents the shared metadata, lineage, and real-time ...

Nutshell reports small businesses can successfully implement CRM systems with a user-friendly approach, strategic planning, ...

Learn what Zapier is, how it works, practical examples you can start using today, and what to keep in mind to stay safe.

Shares of CRM software giant Salesforce (NYSE:CRM) jumped 4.4% in the morning session after the company reported ...

A CRM can be transformed from a simple client tracking tool into a powerhouse of growth that fuels your success while keeping client relationships personal and authentic.

Salesforce shares are rising Thursday following the company's third-quarter report, which topped estimates and showed ...

HubSpot remains a top buy as AI solutions and multi-hub adoption drive platform growth and customer expansion. Click to read ...

Advisors racing to add on new platforms may find their legacy plumbing can't support the next wave, warns one expert.