This is the fifth of this series and if you have not read the first several then I invite you to go back and take a look at ...

Carl Lorenciana Cebu’s rise as one of the Philippines’ strongest business process outsourcing (BPO) hubs did not happen by ...

One of the questions was about BPO itself and whether it has stood up to rigorous analysis. Obviously, we are early in the ...

The victim, who worked at a Business Process Outsourcing (BPO) company, was found dead with at least 12 stab wounds in the neck in a forested area on Saturday,3, 2025.

Hubstaff has released a new guidebook designed to help Business Process Outsourcing (BPO) firms and Virtual Assistant (VA) ...

AI can be used to generate artificial voices, but it can also be used to soften accents so that customers and agents can ...

MONTEGO BAY, St James — Despite severe damage to 60 per cent of the country’s business process outsourcing (BPO) sector, there have been minimal job losses, according to Gloria Henry, vice-president ...

Here are 8 BPO players that are going heavy on machine learning: Genpact, founded in 1997, uses machine learning in finance, supply chain tasks, and customer-cycle management for large enterprises.

THE country’s business process outsourcing (BPO) industry remains a key economic pillar, employing millions and generating steady revenue even amid global uncertainties.

A woman was found bloodied and lifeless in a vacant lot in Barangay Indahag, Cagayan de Oro City on Saturday. The husband ...

Despite the billions of dollars at stake, portions of the financial sector have been slow to embrace AI. Reporting from last year locates banks’ hesitation (subscription required) in fears of job ...

The Global Life Sciences BPO Market Size projected to grow at a CAGR of 7.50% from 2026 to 2032, according to a new report published by Verified Market Research®. The report reveals that the market ...