Verizon said it has resolved an hours-long outage that is believed to have left tens of thousands of US customers without access to voice and data services for much of Wednesday.

A nationwide network failure disrupted connectivity, triggered SOS alerts and raised concerns around emergency access.

Some Verizon customers went without cell service for over seven hours on Jan. 14. Here's what we know about the cause of the outage.

Tess Coward, a 27-year-old PR professional based in New York City, woke up feeling under the weather on Wednesday. But without the ability to make phone calls or receive text messages, she couldn’t get in touch with her doctor or log into the provider’s patient portal.

The widespread Verizon outage revealed a major vulnerability for many businesses. Here's how to protect your company.

Verizon has finally confirmed what caused yesterday's nationwide outage. The company shared a statement with Mashable, confirming the outage stemmed from a software issue. Verizon specified the outage was not caused by a cyberattack.

Verizon is dealing with an outage on its network that's impacting people's ability to make calls. Text messages appear to be fine.

The carrier says the outage is over and has apologized to customers. Here’s the latest on the issue — with no clear cause yet.

If you see "SOS" or "SOS only" in your iPhone's status bar, your device is not connected to your carrier network, according to Apple. Your phone will attempt to route any emergency calls through other carrier networks, if available.

Verizon is offering customers a $20 account credit following a massive outage that brought down service across the US on Wednesday. In an update on X, Verizon says you’ll receive a text message when the credit is available, which you can redeem by logging into the myVerizon app and accepting it.