Nathalie Scardino, chief people officer at Salesforce, reveals the three-metric framework the company uses to measure ...

Firm believes the recognition affirms West Monroe's results-first Salesforce approach as AI transforms the platform.

Age UK, Yorkshire Wildlife Trust and RSPCA reveal the CRM, digital experience platform, and other marketing technologies they use to help boost support.

Gaurav Gupta leads enterprise efficiency by integrating intelligent automation and CRM modernization to optimize costs while ...

Artificial intelligence continued to have a big impact of information management in 2025. Also selected are case studies and CDO interviews that show the enduring value of good data management.

Boost your career with top business certifications. Explore high-demand credentials like PMP, CAPM, CBAP and more to enhance your skills and salary.

Panaya, a leading enterprise testing and impact analysis platform, is introducing Seemore, its AI agentic layer designed to guide, analyze, fix, and test through every stage of ERP and CRM change.

Every software category is racing toward the same vision: tools that run themselves. Prepare for self-driving CRMs.

As enterprises scale, managing large and complex sales processes requires advanced tools that not only streamline operations but also enable data-driven decision-making. Sales automation software is ...

The world tried to kill Andy off but he had to stay alive to to talk about what happened with databases in 2025.

If the latest code dumps are correct, Apple will kick off its 50-year milestone with a full-court press on the smart home.

It’s been three years since OpenAI released ChatGPT and kicked off a surge in innovation and attention on AI. Since then, ...