AI-driven conversational interfaces, such as chatbots and voice assistants, can simplify this process by allowing users to ...

A new offering from Klaviyo is billed as the only customer relationship management platform built for consumer brands, not ...

Thirteen MSP leaders tell CRN how they most want their vendor partners to help support their businesses and their customers’ ...

Managing crisis with technology. Amy Sessions shares how Clearwater’s utility customer service team leverages new tech to ...

Dive into the world of AI agent authentication, where cutting-edge security meets autonomous systems. Discover how delegation ...

Copilot is Microsoft ... or a third party’s, customer relationship management software, enterprise resource management systems, and other databases and repositories using prebuilt connectors ...

As today’s platform shift to AI continues to gain momentum, Microsoft ... management, it can predict market trends so companies can optimize their inventory levels. Human resources departments can ...

Last year, Microsoft announced that it would enhance its Forms platform, known for creating quizzes, forms, and other polls and surveys, with the AI model Copilot. We found out back then that the tech ...

Microsoft’s security researchers in the fall observed individuals they believe may be linked to DeepSeek exfiltrating a large amount of data using the OpenAI application programming interface ...

Confused? Same. Here’s a full breakdown of James and Kirkconnell’s relationship timeline — including all the details on their latest and most shocking breakup. In September 2020, James met ...